Provider Approved by the California Board of Registered Nursing. Provider # 14813 approves this course for 1 contact hourThe statistics speak for themselves - 80% of a medical spa’s revenue comes from 20% of the existing guests. It simply costs more to acquire one new guest than to create lifetime value with the guests you already have. The quality and the level of hospitality in your intake process is one important aspect of turning a potential new guest into a lifetime fan. Intake is both an art and a science and the truth is that the process begins long before you meet for the first time. This session walks you through best practices in creating an intake process that increases consultation conversions and sets the stage for a long-term relationship through engagement, education and motivation.
This class is part of the Medical Spa Targeted Learning Track. The track includes four classes. Pricing is per track.
Advance Pricing: $260
After February 11: $335